Privacy policy

 PRIVACY POLICY

This Policy provides basic information about the purposes, methods of processing and security of your personal data as a user of the website: www.pakowanko.com (hereinafter referred to as the Website). By reading the Privacy Policy, you will learn who is the controller of your personal data, what personal data is collected by the Website, for what purposes it is used and how it is protected.

 1. Basic information.

1. The controller of your personal data is: Wojciech Galeja, an entrepreneur registered in the Central Information and Business Activity Register under the name: Sinergio Sp. z o.o., ul. Głogowska 82 / 22, 60-741 Poznań, NIP: 7792529032, REGON: 389567254, KRS: 0000914342
2. The Administrator can be contacted via:

• e-mail: info@pakowanko.com
• telephone: +48 698 487 022

 2. Data processing rules.

1. The Administrator processes personal data in accordance with the following principles:

• based on a legal basis and in accordance with the law (legality);
• fairly and lawfully (fairness);
• in a manner that is transparent to the data subject (transparency);
• for specific purposes and not "in reserve" (minimisation);
• no more than necessary (adequacy);
• with care for the accuracy of the data (accuracy);
• no longer than necessary (timeliness);
• ensuring adequate data security (security).

 3. Purposes, legal bases and scope of data processing.

1. We will process your data:

• for contact purposes, to respond to your message sent to us directly by e-mail or via the form, based on the legitimate interest of the Controller related to the need to respond to you.
• for technical purposes using cookies (technical cookies), based on the Administrator's legitimate interest related to the proper operation and functioning of the Website.
• for statistical and analytical purposes, if you have consented to our use of cookies for analytical purposes (analytical cookies).
• for marketing purposes, if you have consented to our use of cookies for marketing purposes (marketing cookies)
• for purposes related to our company profile on social media (such as Facebook/Instagram) on the terms specified by the owners of the given medium (portal) and to inform you about our products, promotions and other news related to our business, which we consider to be our legitimate interest.
• The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR).
• The purpose of the Seller's processing of the Buyer's data, provided by the Buyer in connection with purchases in the Store, is to fulfil orders. The basis for the processing of personal data is:
  - a sales contract or actions taken at the Buyer's request, aimed at concluding such a contract (Article 6(1)(b) of the GDPR),
  - the Seller's legal obligation related to accounting (Article 6(1)(c) of the GDPR) and
  - the Seller's legitimate interest in processing data for the purpose of establishing, pursuing or defending any claims (Article 6(1)(f) of the GDPR).

2. We process your data in the following scope:

• if you send us an email, we will process the data contained therein. The provision of data to us in an email is voluntary. You can ask us to delete this data at any time.
• if you use the contact form on our website, we will process your email address and name. Providing this data is a condition for us to respond to your enquiry.
• Other data processed by the Administrator includes your IP address and other data stored in cookies. You decide to what extent we can use cookies with your data. Providing us with data in this way is voluntary. You can change your preferences at any time. You can do this in your web browser or by deleting the cookies stored from our Website.
• If you like or otherwise join our social media profile (e.g. Facebook), we will process the data you have provided in that medium and to which we have access. To stop processing, you can unsubscribe from our profile.
• Third-party APIs: Our website may use APIs (application programming interfaces) provided by third parties to integrate various functionalities, such as maps, analytics, advertising, or social media. The use of these APIs may result in the creation of additional cookies or the use of existing cookies to process user data. External partners may store and process this data in accordance with their own privacy policies.

 4. Data recipients and the intention to transfer data to recipients outside the EEA or to an international organisation.

1. The recipients of your personal data are:

• if you have consented to marketing cookies, your data stored in cookies will be transferred to our advertising partners.
• if you have consented to analytical cookies, your data stored in cookies will be processed by the entity providing software for analysing traffic on our website (e.g. Google Analytics)

2. Your data is not transferred to countries outside the EEA or to international organisations.

 5. Data retention period.

We are unable to determine how long we will process your personal data. If you have provided us with your data in a form or e-mail for contact purposes, we will process your data until you request its deletion or object to its processing, but also in cases where we consider that we have fulfilled the legitimate interest of the Controller.

6. Users' rights.

1. In connection with the processing of your data, you have the following rights:

• access to the content of your data and
• the right to rectify, delete, or restrict the processing of your data,
• the right to transfer data,
• the right to object,
• the right to withdraw your consent to the processing of your data at any time and in any form, unless the processing of your data is carried out for the purpose of performing a contract by the Controller, for the purpose of fulfilling the Controller's legal obligations towards state institutions or for the purpose of pursuing the Controller's legitimate interests.

2. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (at the address of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw).
3. For more information on personal data protection, please visit the website of the Office for Personal Data Protection: uodo.gov.pl

 7. Information about cookies

1. We use cookies on our website.
2. Cookies are small text files stored on users' devices when browsing a website. They are used to facilitate the use of our website, improve the quality of our services and enable the analysis of user traffic and behaviour.
3. Cookies can be permanent (persistent) or temporary (session). Permanent cookies are stored on the user's device for a specified period of time or until they are deleted by the user. Temporary cookies are deleted when the browser is closed.
4. We use our own cookies and third-party cookies. Our own cookies are used to ensure the proper functioning of the website, personalise content, save user preferences and analyse statistics. Third-party cookies are used by external analytical and advertising tools and for integration with social media.
5. Users have the right to control and restrict how cookies are used on our website. Most web browsers allow you to manage cookies, including blocking, restricting or deleting them. Detailed information on managing cookies can be found in your browser settings.
6. Please note that disabling or restricting cookies may affect the functionality of the website and the quality of the services provided.
7. We use different types of cookies on our website to better adapt to the needs of users and ensure optimal use of the website.
8. Technical cookies: These are necessary for the proper functioning of the website. They enable us to maintain user sessions, handle forms, remember preferences and ensure the security of the website.
9. Marketing cookies: These allow for the personalisation of advertisements and the implementation of remarketing activities that are tailored to the interests and preferences of users. They are also used to measure the effectiveness of advertising campaigns and to optimise advertising content.
10. Analytical cookies: These are used to collect information about how users use the website, such as the number of visits, pages visited, time spent on the website, and the source of traffic. The data obtained helps to analyse and optimise the website, improving its functioning and tailoring its content to the needs of users.

 8. Why do we use cookies?

1. Comfort of use: Cookies can significantly affect the comfort of use of a website.
2. Content personalisation: Cookies allow the content displayed to be tailored to the user's preferences and interests, making the website more attractive and useful.
3. Remembering settings: Thanks to cookies, the website can remember the settings selected by the user, such as language, layout or colour scheme, which allows for faster and more convenient use of the website.
4. Login: Cookies allow the storage of information about the logged-in user, which allows for easy switching between different sections of the website without having to log in again.
5. Maintaining sessions: Cookies allow the website to track user activity on different subpages, making it easy to return to recently visited sections or continue unfinished activities, such as filling out forms.
6. Performance optimisation: Cookies can be used to analyse user traffic and behaviour on the website, which helps to optimise its performance and deliver high-quality content.
7. Advertisements: Cookies enable the display of personalised advertisements that are tailored to the user's interests and needs. This makes advertisements less intrusive and more relevant.
8. Social media integration: Cookies allow integration with social media sites such as Facebook, Twitter and Instagram, enabling easy sharing of content and the use of additional features such as commenting and liking.

 9. Functions of technical cookies

1. Maintaining user sessions: Technical cookies allow user sessions to be maintained while navigating the site, allowing users to move between different sections of the site without having to log in again or enter the same information.
2. Remembering user preferences: Thanks to technical cookies, the website can store information about user preferences, such as the selected language, font size, colour settings or other personalisation elements.
3. Form support: Technical cookies support the functioning of forms on the website, such as login, registration, and contact forms, ensuring the correct processing of data entered by users.
4. Website performance optimisation: The use of technical cookies allows us to monitor website performance and the loading speed of individual elements, which enables us to optimise and improve the quality of our services.
5. Security: Technical cookies help to ensure the security of the website and its users, for example by verifying the identity of users, detecting intrusion attempts or protecting against CSRF (Cross-Site Request Forgery) attacks.

10. Functions of analytical cookies

1. Measuring website traffic: Analytical cookies allow you to monitor the number of visits, unique users and page views, giving you an overall picture of the popularity and performance of your website.
2. User behaviour analysis: Analytical cookies can be used to collect information about how users navigate the website, such as the time spent on individual subpages, navigation paths and where they leave the website.
3. Conversion optimisation: Analytical cookies help identify elements of the website that influence the effectiveness of achieving business goals, such as registration, placing an order or filling out a contact form.
4. User segmentation: The use of analytical cookies allows users to be grouped according to various criteria, which allows for better tailoring of content and offers to the needs of individual segments.
5. A/B testing: Analytical cookies are used to perform A/B testing, which involves comparing two versions of a website to see which one better meets the set goals. These tests help to optimise the appearance, functionality and content of the website.

11. Functions of advertising cookies

1. Personalised advertising: Marketing cookies enable the display of advertisements tailored to the user's interests, preferences and browsing history, making them more attractive and effective.
2. Remarketing: Marketing cookies allow you to track users who have visited your website but have not made a purchase or other action, and retarget them with advertisements to encourage them to return to the site and complete the transaction.
3. Measuring ad effectiveness: Marketing cookies allow you to monitor the results of advertising campaigns, such as the number of clicks, conversions or impressions, enabling you to optimise your marketing strategy.
4. Multi-channel advertising management: The use of marketing cookies facilitates the coordination and integration of advertising activities across different channels, such as search engines, social media, and partner websites.
5. Testing and optimising advertising content: Marketing cookies are used to perform A/B testing and other analysis methods that allow you to evaluate which advertising messages, formats, and creative elements are most effective and engaging for users.